South Africa’s National Treasury has published a draft National Consumer Financial Education Policy for public comment, setting out a proposed national framework to strengthen financial literacy and capability and support improved financial well-being in an increasingly digital financial system. The draft policy responds to the Treasury’s assessment that high access to financial services has not consistently translated into better consumer outcomes, with low financial and digital literacy leaving many customers unable to use products safely and confidently. It outlines policy priorities, governance arrangements, and coordination tools intended to align activity across the financial education ecosystem, and it is intended to inform revisions to the National Consumer Financial Education Strategy and its associated implementation plan. Comments are invited until 15 May 2026, and the Treasury plans to host virtual stakeholder workshops with further details to be communicated.
National Treasury (South Africa) 2026-04-10
South Africa's National Treasury consults on draft National Consumer Financial Education Policy
The National Treasury of South Africa has published a draft National Consumer Financial Education Policy proposing a framework to strengthen financial literacy and capability and support improved financial well-being in an increasingly digital financial system. Responding to concerns that high access to financial services has not translated into better consumer outcomes, it sets out policy priorities, governance arrangements, and coordination tools to align activity across the financial education ecosystem and inform revisions to the National Consumer Financial Education Strategy and implementation plan.