The Central Bank of Colombia has updated the regulatory framework for Bre-B, Colombia’s instant payments system, to strengthen service continuity and transparency in immediate transfers by tightening requirements on how financial institutions communicate technology incidents to users. Under the changes, institutions must provide customers with clearer and more timely information on the origin of any technological failure and apply more precise protocols for notifying users when disruptions occur.
Central Bank of Colombia 2026-03-20
Central Bank of Colombia updates Bre-B rules to require clearer and faster customer notifications of technology incidents
The Central Bank of Colombia has revised the regulatory framework for Bre-B, the country's instant payments system, to enhance service continuity and transparency. The update mandates financial institutions to offer clearer and more timely communication regarding technological incidents and disruptions to users.