At the Indonesia Digital Financial Economy Festival and Indonesia Fintech Summit & Expo 2026, the Financial Services Authority outlined an approach to digital finance that combines preventive consumer protection, coordinated scam response and controlled innovation. Dicky Kartikoyono, executive head of supervision of financial services business conduct, education and consumer protection, called for protection throughout the consumer journey, from product design and marketing to complaints handling and restoration of consumer rights. He also highlighted the need to integrate the authority’s existing consumer protection and enforcement tools with a single scam-reporting system linked across relevant authorities, reflecting the cross-platform nature of digital fraud. Gonthor Ryantori Aziz, head of digital financial innovation regulation and licensing, described a regulatory strategy built on three pillars: regulatory sandboxes, strong baseline standards and evidence-based evaluation. Sandboxes allow benefits and risks to be tested on a limited basis before wider market deployment, but successful completion does not constitute a business license, and participants must still complete applicable licensing or registration. The approach continues the authority’s broader effort to support digital financial innovation while strengthening consumer protection and risk controls.
2026-09-25OJK
Indonesia's Financial Services Authority outlines integrated anti-scam reporting approach and three-pillar digital regulation strategy
Indonesia's Financial Services Authority outlined plans to integrate its consumer protection and enforcement tools with a cross-agency, single-entry scam-reporting system. Its digital regulation strategy combines regulatory sandboxes, baseline standards and evidence-based evaluation. Passing a sandbox does not provide a business license, and participants must complete the required licensing or registration.